G8 Cabin Features

Cabin Location:

Cabin Types:

Single Cabin (Upper Berth): a person/ berth. Ideal for solo travelers. Each cabin is 90 × 180 cm with its own window, curtain, and personal space. Comfortable for anyone under 180 cm tall.
Single Cabin (Lower Berth): a person/ berth. Same size as the upper berth, but closer to the ground — less sway on mountain curves and easier to access.
Double Cabin (Lower Berth): Same size as a single cabin, but allows 2 people/ berth. Great for couples.

Bus Schedule

A guide and minivan will pick you up from your hotel at the meeting points approximately 1 hour before departure and transfer you to the main bus office, where you'll board the sleeper bus to Sapa.

Note:

Your actual pick-up time will be confirmed via email or WhatsApp by our operator.
Be ready before the confirmed pickup time: at least 15 minutes in your hotel lobby or 30 minutes if your pick-up point is outside the pick-up area. Let your hotel receptionist know you're waiting for a G8 Sapa Open Tour pickup so they can assist if needed.

If your hotel is located in a restricted zone for large vehicles or on a narrow road, the shuttle will pick up and drop off at the nearest accessible point.

Hanoi to Sapa Route:

Pick-up Point in Hanoi:

Office: 105 Hoang Quoc Viet St., Cau Giay district, Hanoi
Office: 160 Tran Quang Khai St., Hoan Kiem district, Hanoi
Noi Bai Airport - Domestic Lobby – 1st floor, E1
Noi Bai Airport - International Lobby – 1st floor, A1, column 1
Hotel in Hanoi Old Quarter

Drop-off Point in Sapa:

Office: 01A Nguyen Dang Khue, Sapa
Hotel in Sapa city center (By Minivan)

Sapa to Hanoi Route:

Pick-up Point in Sapa:

Office: 01A Nguyen Dang Khue, Sapa
Hotel in Sapa city center (By Minivan)

Drop-off Point in Hanoi:

Office: 105 Hoang Quoc Viet St., Cau Giay district, Hanoi
Office: 160 Tran Quang Khai St., Hoan Kiem district, Hanoi
Noi Bai Airport - Domestic Lobby/ International Lobby

Additional Note:

Children under 5: travel free when sharing a berth with a parent (one child per adult berth).
Luggage allowance: Maximum 25 kg checked luggage + 1 small carry-on per person. Keep valuables with you in the cabin.
No onboard toilet: The bus makes 1–2 rest stops along the way — stay alert for the driver's announcement so you don't miss it.

Booking confirmation is usually sent within 24 hours. If you haven't heard back, please reach out to us directly.

Availability is not updated online in real time. If you book less than 24 hours before departure, we may be unable to confirm your seat — in which case a full refund will be issued.
Seat arrangement is handled by the bus operator and cannot be selected in advance.

Cancellation Policy

Notice given	Refund
More than 7 days before departure	100% — full refund
2–7 days before departure	Partial refund
Less than 48 hours before departure	No refund
No-show / missed departure	No refund

Rescheduling

More than 7 days before departure: subject to availability, no charge.
Less than 7 days before departure: subject to availability, fee may apply.

Notes

To cancel or reschedule, contact us via WhatsApp, email, or your booking page.
Refunds are processed within 30 business days to the original payment method.
Booking fees and payment processing charges are non-refundable.
If the operator cancels the service, you will receive a full refund or free reschedule.